88star Frequently
Asked Questions

Creating an account on 88star takes under two minutes. Visit 88star.bet, click the registration button, and fill in your mobile number, a username, and a password. You will receive an OTP (one-time passcode) via SMS to your registered Bangladeshi mobile number — enter it to verify your number and activate your account. You must be 18 years or older to register. All new accounts go through a standard KYC verification before your first withdrawal is processed.

88star requires a valid government-issued photo ID to complete account verification. Accepted documents include your National Identity Card (NID), passport, or driving licence. You will also need to provide a selfie holding the document alongside a handwritten note with the date and "88star" written on it. Documents are reviewed by our compliance team typically within 24 hours of submission. Verification is required before your first withdrawal can be processed, so we recommend completing it shortly after registration.

You can reset your 88star password directly from the login page. Click "Forgot Password", enter your registered mobile number, and you will receive an OTP via SMS. Enter the OTP, then set a new password of your choice. If you no longer have access to your registered mobile number, contact our 24/7 support team via live chat and a support agent will guide you through a secure identity-verified reset process.

No. 88star strictly allows one account per person, per household, and per device. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any bonus balances. If you believe a duplicate account has been created in your name without your knowledge, please contact support immediately at [email protected] so we can investigate and secure your account.

To permanently close your 88star account, contact our support team via live chat or email [email protected] with the subject line "Account Closure Request". Before closure, any remaining real-money balance will be returned to your registered payment method — bKash, Nagad, Rocket, or Upay — within the standard withdrawal window. Note that if you are closing your account due to gambling-related concerns, our team may suggest self-exclusion as an alternative before proceeding with permanent closure.

88star offers a wide range of games including cricket betting (BPL, IPL, T20 World Cup, international matches), live dealer casino games (live roulette, live baccarat, live blackjack, Dragon Tiger via Evolution Gaming and Ezugi), video slots from providers including Pragmatic Play, Microgaming, and NetEnt, crash games, and table games. Sports betting on football, kabaddi, and hockey is also available. The full game catalogue is accessible from the 88star Casino section of the site.

On 88star, BPL (Bangladesh Premier League) betting follows standard T20 cricket wagering rules. You can bet on match winner, top batsman, top bowler, total runs, first wicket method, and various in-play markets once a match is live. Minimum stake per bet is ৳50 BDT. If a match is abandoned or reduced by weather, bets are settled according to the Duckworth-Lewis-Stern (DLS) method result where applicable. Full BPL betting rules are available in the Sports Betting section of our Terms & Conditions.

Yes — 88star is fully optimised for mobile browsers and no app download is required. The entire platform, including live cricket betting, slots, live dealer tables, and your account management tools, is accessible through the browser on any Android or iOS smartphone. Simply navigate to 88star.bet in your phone's browser for the full experience. For faster access, you can add 88star.bet to your phone's home screen using your browser's "Add to Home Screen" option.

All casino games available on 88star use certified Random Number Generator (RNG) technology, independently tested by the game providers — including Pragmatic Play, NetEnt, and Microgaming — to ensure fair and unpredictable outcomes on every spin or hand. Live dealer games are streamed in real time from professional studios operated by Evolution Gaming and Ezugi, providing full transparency on every deal. The theoretical return-to-player (RTP) percentage for each slot and table game is displayed within the game's information panel.

The minimum bet for live casino table games on 88star starts at ৳100 BDT for most live roulette, live baccarat, and Dragon Tiger tables. Some premium live dealer tables operated by Evolution Gaming have higher table minimums, which are displayed at the table lobby before you join. There is no requirement to bet the maximum — you can always find a table within your preferred stake range from the live casino game selection.

88star is a safe and secure online betting and casino platform designed specifically for Bangladeshi players. The platform uses 256-bit SSL encryption to protect all transactions and personal data. All payments are processed in BDT through trusted local providers including bKash, Nagad, Rocket, and Upay. Players are advised to review their local regulations regarding online gambling. 88star is intended for adults aged 18 and above only, and we encourage all players to gamble responsibly within their means.

You can set a daily, weekly, or monthly deposit limit directly from your 88star account settings panel. Navigate to the Responsible Gaming section of your account, select "Deposit Limits", and enter your preferred limit amount in BDT. Reducing a deposit limit takes effect immediately. Increasing or removing a deposit limit is subject to a mandatory 72-hour cooling-off delay — this is intentional and designed to prevent impulsive decisions. Our support team can also help you set limits at any time via live chat.

Self-exclusion is a voluntary tool that permanently suspends your access to 88star for a defined period — available in durations of 6 months, 1 year, 2 years, 3 years, or permanently. Once activated, you cannot log in, deposit, or place any bets. To request self-exclusion, contact our support team via live chat or email [email protected] with the subject "Self-Exclusion Request". All requests are activated within one hour, at any time of day or night, including weekends and Bangladeshi public holidays. There is no charge and no penalty for using this tool.

If you feel gambling is negatively affecting your finances, relationships, or wellbeing, the first step is to contact 88star's support team — available 24/7 via live chat — to discuss your options, which include deposit limits, a time-out, or full self-exclusion. We also strongly recommend consulting a qualified mental health professional or financial counsellor. Resources are available across Bangladesh's major cities including Dhaka, Chittagong, Sylhet, and Rajshahi. Full guidance is available on our dedicated Responsible Gaming page at 88star.bet/responsible-gaming.

88star protects all player data using 256-bit SSL encryption on every page and transaction. Your personal details — including your National ID, mobile number, and payment information — are stored securely and are never shared with third parties except as required by applicable law or as necessary to process your payments through bKash, Nagad, Rocket, or Upay. We maintain strict internal data access controls. For full details of how your data is collected, used, and stored, please read our Privacy Policy at 88star.bet/privacy-policy.

The minimum age to register and play on 88star is 18 years old. This rule applies to all players across Bangladesh without exception. Age is verified during the KYC process — players who cannot provide valid proof of age will have their accounts suspended and any real-money balance returned. If you are a parent or guardian and believe a minor has accessed the platform, contact us immediately at [email protected] and we will investigate and take action within one hour.